Free workshop tools

What are lost customers costing you?

Every customer who doesn't come back takes their next service with them. See what that adds up to, and what reminders could win back. Free, with no sign-up.

Run the numbers

Missed revenue calculator

Put lapsed customers back in the bay

Use your own numbers. The results update as you type.

Your customers

Customers who've been in over the last 2 years.

%

Not sure? Count customers who haven't been in for 12 months.

What they spend

Ex GST. Your sales report will have this.

%

Not sure? The job profitability calculator works it out.

What if reminders won some back?

A scenario to play with, not a promise. Pick a number that feels realistic for your workshop.

How it works

How reminders bring them back

Reminders go out on time

Automated reminders go out when the next service is due, so nobody has to remember to chase.

Customers can text back

Two-way SMS means a customer can reply to book, ask a question or move a time.

Booking takes a minute

Online bookings let them pick a time that suits, day or night.

We’ve honestly brought in so much more work just from that alone. We’re staying on top of it, and customers appreciate the reminder.
Kaliska · Simpsons Tyre & Autocare

Free workshop tools

Keep the numbers rolling

Work out your labour rate, or check the profit on a whole job.

Labour rate calculator Job profitability calculator

Fill next month from the customers you already have.

Auxo Workshop's reminders and online bookings keep your bays full, using the customer information you already have.
See how reminders work

Your win-back questions, answered

What counts as a lapsed customer?

Someone who used to come in regularly but hasn't been back within their usual cycle, usually 12 months.

Where do I find my numbers?

Your workshop system's customer list and sales reports. Count customers seen in the last 2 years, then the ones not seen in the last 12 months.

Is the win-back rate guaranteed?

No. It's a scenario for you to play with. Results depend on your data, your timing and your message.

Why focus on customers I already have?

You already know them, they know you, and you have their details. Winning them back costs no ad spend.

What makes a reminder work?

Sending it just before the service is due, by text, with an easy way to reply or book.